Telecommuting and your Business - Can it Work?

Today, I read an interesting article from Eric V. Holtzclaw on inc.com about increased productivity away from the office and why businesses should adopt this practice. In his article, Secret to Increased Productivity: Don't Come to the Office, he writes that "in my conversation with my business owner friends, their biggest objection to telecommuting was reduced productivity. But in the same breath most admitted they spend a lot of time on work outside the office, often accomplishing a great deal. Their barrier was pretty basic: a lack of trust in their employees".

A few weeks ago, Turnstone wrote a blog titled Confessions of a Remote Worker - The First 90 Days.  The head of Marketing for the company wrote about how he, located in Atlanta, was able to telecommute for his company, located in Michigan, at a local co-working space. Though there were some initial fears, he has been able to create a positive, and productive, environment for himself and his company.

Holtzclaw's article helps to calm the nerves of the business owner and provide a way to enable and evaluate workers. His key points were:
1. Use it to your advantage - provide distinction for what a telecommuting day is.
2. Trust, but verify - have clear ground rules about office participation from home
3. Quantify: Has productivity gone up? Sales made, phone calls made, etc.
4. Know when it's not working - it takes adjustment and evaluation but can be successful when done right

Turnstone's article is about how the worker can be productive. Key tips include:
- Determine what types of calls you’ll likely be involved in remotely before evaluating technology tools; will most be with one other person, or large groups?
- Use in-office time for face-to-face meetings; clear your calendar of anything else that can be done just as easily from home later.
- Test a variety of screen sharing tools, and don’t be afraid to consider new ones as they hit the market; with more remote workers in the workplace every day, it’s a competitive field!

Both articles show the highlights of a positive telecommuting experience, though I haven't researched for negatives. Are you allowed to telecommute? Have you had positive or negative experiences? Let us know in the comments section!

Kendal